I would like to connect to the company network using a VPN connection with the Sonicwall Global VPN Client to a Sonicwall router. The Sonicwall technical support representative has no idea why the “None” option for the virtual network adapter did not work correctly, but the only operating system that had issues was Windows 7 64-bit.I'm using different Thinkpad notebooks T400/500 with builtin UMTS option (WWAN) and Windows 7, 32bit OS. Add the appropriate DHCP server IP address. If you are using a different DHCP server, instead check Send DHCP requests to the server addresses listed below. If you are using the internal Sonicwall DHCP server, ensure both Use Internal DHCP Server and For Global VPN Client are selected. Go ahead and just select the Configure button.Ī new window opens. I had None selected at first, which Windows 7 64-bit doesn’t cooperate with very well. On the Client tab, under Client Connections, there is a drop down list for Virtual Adapter settings. Edit the GroupVPN policy by selecting the pencil and paper icon. If it is not, you can use the VPN Policy Wizard to create a new one. I believe this should be here by default. Next, under VPN -> Settings there should already be a GroupVPN policy. After that, create a DHCP Lease Scope under the appropriate heading. Select both Enable DHCP Server and Enable Conflict Detection. To set up DHCP in a Sonicwall Firewall, navigate to Network -> DHCP Server. While it is not necessary for the Sonicwall Firewall to host the DHCP server, a DHCP server is probably required for this fix to work. Here is what we needed to have set up in order for the resolution to arise: The virtual adapter settings for the VPN connection in the firewall were set to not lease any IP addresses via DHCP. None of these fixed the issue.Īt first, I did not think there was any misconfiguration on the Sonicwall Firewall because four other people, one of which used Windows 7 32-bit, could successfully establish a connection and use network resources.Īfter contacting and working with the horrible Sonicwall technical support, I did finally come to a resolution. I tried removing and reestablishing the connection, uninstalling and reinstalling the Global VPN Client, and even jumping up and down in frustration. I could not ping any host or access any service that resided on the remote network. To no avail, I continued onward in quest of solving this curious predicament.įirst, I changed the connection settings to use LAN only to get rid of the dialog box.Īfter this, the connection was successfully established, but no data could pass through. Additionally, IE was installed, and I even uninstalled and reinstalled it again just to make sure there weren’t any changes to IE that would have caused the incident. I was using GoToAssist when I saw this message, so he was obviously connected to the Internet. Internet Explorer has been uninstalled.The user is not connected to the Internet.When researching the problem on the Internet, I noticed that this dialog box may sporadically appear when one of the following conditions are met: (Please note: IP addresses and connection names have been hidden in the images.) When connecting, he would see the following dialog box pop up: (the latest version as of the date of this post.) A client of mine had a strange issue where occasionally, the VPN connection would not work quite right. This post sprouts from an issue with Windows 7 64-bit and Sonicwall Global VPN Client 64-bit v4. If you are using a Sonicwall Firewall, you may be interested in learning how to setup Virtual Private Network access to utilize network resources away from the workplace, assuming, of course, you’ve paid for the VPN licenses…
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